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Mechanic Mistake stories and what you did about the situation?
J3ff
Member Posts: 4,057 ✭✭✭✭✭
I'm just a glutton for punishment here.
- Jetski oil line to the turbo started leaking.
- Motor had to come out to replace it
- Mechanic here took on the job, couldn't find anyone else for 100's of miles that would even talk about this ski (Honda)
Paid 1400 for the job. 1st test run today a cooling line pops off... found the error quickly after sucking the water out with a wetvac. Yes, mild panic had set in as I had the rear seat off checking for water and when I opened it is was CLEAR there was a problem. The ramp was further away than the boat was, however at the boat location there was no way to get it out of the water... took a gamble and hoped the wetvac could keep up.. it did.
Problem was hose clamp was not put back in place correctly, I found it on the hose, but in the middle of the hose and loose, not tight where it was supposed to be.
What would you do in this situation, nothing? Confront the mechanic? Let him know about his mistake for future jobs? What would your goals be if you would contact him.?
- Jetski oil line to the turbo started leaking.
- Motor had to come out to replace it
- Mechanic here took on the job, couldn't find anyone else for 100's of miles that would even talk about this ski (Honda)
Paid 1400 for the job. 1st test run today a cooling line pops off... found the error quickly after sucking the water out with a wetvac. Yes, mild panic had set in as I had the rear seat off checking for water and when I opened it is was CLEAR there was a problem. The ramp was further away than the boat was, however at the boat location there was no way to get it out of the water... took a gamble and hoped the wetvac could keep up.. it did.
Problem was hose clamp was not put back in place correctly, I found it on the hose, but in the middle of the hose and loose, not tight where it was supposed to be.
What would you do in this situation, nothing? Confront the mechanic? Let him know about his mistake for future jobs? What would your goals be if you would contact him.?
Comments
As a mechanic $hit happens. Maybe he took a phone call, customer came in, went to lunch, etc. Maybe he just missed it because he was thinking about a cute blonde meeting him after work. Techs in boat/auto/marine/ope/motorcycle shops dont have all the double/triple checks an airplane/helicopter gets.
I'm over 3 techs and mishaps happen. We wished wee were perfect. I make the issue known to the mechanic, have them correct it if possible so maybe it doesn't happen again. When damage is done we are obligated to make it right and take care of the issue, correcting the issue and repairing any harm caused by said issue. Reimbursement from a mishap that causes stress or inconvenience and no damage isnt what a shop does. It's not a screwed up order from McDonalds so you get a free milkshake.
I'd tell the shop. Since no damage was done other then maybe needing a change of drawers, its kinda a no harm no foul attitude from most shops. If you use said shop in the future, and he/they remember you , at my shop id make sure you got a price break as well as a very through once over before it leaves. If they have pride in their work it would not happen again. I've lost very few customers over screw ups because I make sure any damages are repaired properly even it it means me getting my hands dirty while I cuss the tech who screwed up the entire time.
Regards,
Ian
The Third “B”
Secretary, Ravena Coeymans Yacht Club
https://www.rcyachtclub.com/
Took it back to the ramp via the water, then back to the marina, rinsed it all out, flushed it, etc.. took it BACK to the ramp (1 mile away), loaded it in the water, with the goal of going for a ride while the sun was out. DAM THING WOULDNT START.
Took it BACK out, brought it back to the marina on the trailer, battery tester wouldn't register anything, jiggled the terminals, nothing, took the wires off and put back on, roars back to life, battery tester says "great" - he put some kind of anti corrosion stuff all over it.. no clue but it just started 5 times on the hose.
Also, found a leak in the air conditioning connection between the strainer and the circulation pump, currently fixing things as fast as they pop up. What a dam day!
I got a tow back to the dock, got it on a trailer, got it back into town and to a shop that was there locally. Fresh oil, fresh filter, and a compression check and I was back in business! My mechanic covered that bill, and I used that boat for another season before I sold it!
Also maybe the keys has bad technicians. The rear ac went out in the excursion on our first trip down. There was a little shop at the end of the walk way. So after verifying the rear blend door was working i knew it was a leak in the rear line most likely caused by a faulty inline expansion valve. Id need some new o rings, expansion valve, vac down then recharge.
My front ac worked fine so i knew my compressor was good.
After explaining to the tech what I needed he said i needed a new compressor most likely. We drove home from the keys with only the front ac and repaired it myself.
Ive also rented boats down there with issues...bad issues. One wouldn't idle. Idling in canalas is a must and you lose all steering when the engine dies. Super fun in wind and current.
Another had only one battery, the float for bilge kept sticking after every rain. I keep a jumper box on the boat with me at all times so I was prepared if I didn't catch it in time.
I also had an improperly threaded fuel cap on one which took in water when it rained. The fuel cap had been lost and they just grabbed what they had around.
list of accomplishments from yesterday
- stop jetski from sinking, fix hose that popped off, put clamp in correct place
- completely rinse/saltaway inside of jetski after sucking 30 gallons of water out of it with a wet vac
- 2 trips to ramp, both failures.
- Wire brush battery terminals, rub off anti corrosion stuff mechanic put on, jetski runs flawless so far today, took it on a 20 mile run.
- New house battery charger for the rinker. Batteries are perfect again.
- Fix leak from cracked PVC fitting on AC circulator pump
- Track down annoying noise that AC compressor was making, electrical box was rubbing against a wall.
- Replace jetski trailer lights with LEDS.
yesterday was a marathon, as is Keys tradition, had a real drink at 10am this morning!!
I love how Reddit called what they did "weaponized autism".
As for the market, anyone betting that CCIV is Lucid? If that happens, it is sure to rocket. I've been watching it since it was at 10, but hard to gamble in such an unknown.
Dream 'Inn III -- 2008 400 Express
Maybe this drinking club with a boating problem needs a stock thread.
We need someone on here that really knows the market as well as someone with a basement dwelling redditor bil or other family members to give us all tips! I trade with wells Fargo, they won't let me bid on e currency.
Dream 'Inn III -- 2008 400 Express
I've enjoyed learning and investing in the market.
Dream 'Inn III -- 2008 400 Express