water heater - electric problem

hi, the water heater dosen't work on my rinker 280 (2008) boat, if I use shore power. There isn't power in cable, at the water heater. In switch box - in cabin - at fuse is ok, there is power. I think, there is problem in cable somewhere.... Can you help, where to go the water heater's cable? - or have you other ideas? Thx!

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